ICT Medewerker IT medewerker Helpdeskmedewerker

Security Werkplekbeheerder

Support engineer

Service Manager

ITM Technische Infrastructuur Systeembeheer Netwerkbeheer

Desktop virtualization VDI

Networking Packet switching LAN switching Routing

SLM SLA

System security

Servicedesk

Vendors Juniper Networks

SSO

Managed services

EAS

Operating systems Windows Platforms Microsoft Windows Desktop Virtualization Windows NT Active Directory Windows 10 Azure Ms System Center Windows 7 Windows Server RDS SCCM Intune VMware Citrix Security software SharePoint CMS OS X Linux Web server IIS Antivirus / spam-software Endpoint Protection Azure AD Remote Desktop Services (RDS) Mac Hyper-V SCOM Symantec Backup Exec Windows Server 2008 iOS Veeam Windows Server 2016 Android Citrix XenApp App-V VMware ESXi VMware Workstation Autopilot Ubuntu SharePoint Online XenServer Citrix Presentation Server Windows Server 2019 DFS WDS AD FS Nagios McAfee VMware vCenter Veeam Backup Citrix Hypervisor Distributed file systems ADFS

TCP/IP Cisco DNS Aruba Networks Aruba ALE Juniper RDP VLAN Terminal server VPN DHCP

Ms Office Microsoft Ms Office 365 Ms Exchange Server Service software Support systems TOPdesk Exchange Online JIRA Microsoft Office Backup Exec WSUS HP Service Manager Power BI Power BI Skype for Business

Windows PowerShell PowerShell System TAL Planner BASIC

SQL DBMS Ms SQL Server Ms Access CMDB

Hardware Randapparatuur Desktop Workstations Mobile Devices Tablet iPad Printers Invoerapparatuur Scanners Laptops Dataoverdracht Network equipment Switches

Cloud computing ServiceNow

Intune

ITIL ITIL V3

Certificeringen Microsoft Certificeringen Desktop MCSA: Windows 7 MCSA: 70-685 MSP: Microsoft Certified Professional MCSA

Certificeringen Cisco CCNA