Beheerder

Werkplekbeheerder Security Functioneel beheerder Systeembeheerder

Medewerker

Helpdeskmedewerker

Manager

Service Manager

ITM

ITM Technische Infrastructuur Systeembeheer ITSM Storage Management Configuration management (CM) Configuration Serverbeheer

EIM

EIM BPM BPMN

Process Modeling

Process Modeling Business Process

Project Management

Project Management

IcM

IcM

System security

System security

Servicedesk

Servicedesk

Insurance

Insurance

Cybersecurity

Cybersecurity

Social media

Social media

Data en Informatie

Data modeling

Process management

Process management

EAI

EAI

Device Management

Device Management

Environments (systems)

Operating systems Windows Platforms Microsoft Windows Server Windows NT Windows Desktop Windows 7 Active Directory Virtualization VMware Windows XP CMS Windows Server 2003 SharePoint Azure Linux VMware vSphere Windows Server 2008 R2 Backup Exec Intune Ms System Center Windows Server 2008 Azure AD Windows Server 2016 Symantec Windows Server 2012 SCCM Citrix VMware View IBM Corporation Mac OS X iOS Android VMware ESXi Ubuntu

Software

Ms Office Microsoft Ms Office 365 Ms Exchange Server Ms Office 2010 Microsoft Office Support systems Service software TOPdesk IBM Notes Lotus Software Backup Exec Ms Office 2003 SCADA systems Splunk Exchange Online Ms Office 2007 Exchange 2010 HP Service Manager Microsoft Exchange (On-prem) Exchange 2007

Databases

DBMS RDBMS MySQL IDMS

Hardware

Hardware Randapparatuur Printers Workstations Desktop Dataoverdracht Network equipment

Development

System ISO

Netwerken

TCP/IP SIP

Web services

Intune

Algemeen

ACA-IT Service Design

Middleware

Oracle BPM

Beheer

ITIL Functional management

Software Development Process

AGILE SCRUM

Certificeringen Microsoft

Certificeringen Microsoft Certificeringen Desktop MCSA: Windows 7 MCSA: 70-685 MCSA Certificeringen Server MCSA: Windows Server 2012

Certificeringen ITIL®

ITIL® Foundation Certificeringen ITIL® Certificeringen ITIL® Foundation